SEMPHN Mental Health Intake
Mental Health Intake - Connecting people with mental health support
About the Intake service
South Eastern Melbourne PHN Mental Health Intake is a new service that refers or links people with primary mental health services.
This includes intake into the SEMPHN-funded Partners in Recovery (PIR), Accessible Psychological Interventions (API) and Mental Health Integrated Complex Care (MHICC) services, as well as referrals and links to other services and organisations in South Eastern Melbourne.
What does Intake do?
For SEMPHN-funded mental health services, including Partners In Recovery (PIR), Accessible Psychological Interventions (API) and Mental Health Integrated Complex Care (MHICC), Intake:
- Acknowledges referrals
- Screens for eligibility
- Performs an initial risk assessment
- Helps people enter the service system and receive the right care as their mental health needs change.
Intake also refers and links to other appropriate services and organisations in the region, including disability, housing, support and employment services.
SEMPHN Mental Health Intake does not provide after-hours or emergency mental health advice or support. In case of emergency, call 000.
Who can refer to Intake?
Referrals can be made by anyone including GPs and other primary health providers, schools, social services, other organisations and self-referral.
How to refer to Intake
GPs can fax referrals and GP Mental Health Treatment Plan to 9793 9052 or call 1800 862 363 for priority assistance.
Referrals can be made by:
- SEMPHN Mental Health Intake phone (business hours only): 1800 862 363 - GPs receive priority assistance
- Fax: 9793 9052
- Referral forms (including templates for GP Clinical Software) are available below.
- Other referral forms are accepted if they contain the required information.
Consent is needed for clients to receive services.
|Important: read the instructions before importing templates into your medical software. Do not open these documents, or you could lose the self-populating formatting.|
Download writable PDFs for faxing
- In order for the PDFs to remain writable please access them via Google Chrome
- Right click on link and select Save Target As.
- Select a location on hard drive (which you can find later, such as the desktop) and save.
- Open Medical Director and then LetterWriter
- File menu > Select Modify Template > Select Blank template
- File > Select Import - locate downloaded file and click on Open
- File > Select Save as template - type in appropriate name and click on Save
- Open a New Letter and from Templates menu select Import templates
- Locate downloaded file and open
- From File menu select Save as. Type in an appropriate Template name and click on Save
- Click on Tools > Clinical WP Setup > WP Templates
- File > Import Template
- Find the file where you saved it and highlight it and then click Open
- Enter the template name into the Description field. Click on OK
- Download the Mental health Intake Brochure for GPs and health professionals
- Call SEMPHN Mental Health Intake on 1800 862 363 during business hours
- For information about Partners In Recovery (PIR) visit here
- For information about Accessible Psychological Interventions (API) visit here
- For information about Mental Health Integrated Complex Care (MHICC) visit here
- Our Stepped Care Model brochure gives an overview of the model.
- View our Stepped Care Model video
Background to mental health changes
SEMPHN plays an important yet limited part in the primary mental health system.
In line with mental health reform across Australia, SEMPHN released its Mental Health Stepped Care Model in 2016.
The model was informed by:
- findings of the National Mental Health Commission’s review
- evidence-based best practice
- consultation with stakeholders including consumers, health professionals and service providers
- extensive data analysis.
We are using the Stepped Care Model to guide the commissioning of new flexible services in our region for people with mild/moderate and severe/complex mental health needs.
Access to Allied Psychological Services (ATAPS) and the Mental Health Nurse Incentive Program (MHNIP) will be phased out by early 2018.
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We acknowledge the Kulin Nation who are the traditional custodians of the land our catchment covers. We pay our respects to them, their culture and their Elders past, present and future, and uphold their relationship to this land.
While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.