SEMPHN Mental Health Intake

Mental Health Intake - Connecting people with mental health support

About the Intake service

South Eastern Melbourne PHN Mental Health Intake is a new service that refers or links people with primary mental health services. 

This includes intake into the SEMPHN-funded Partners in Recovery (PIR)Accessible Psychological Interventions (API) and Mental Health Integrated Complex Care (MHICC) services, as well as referrals and links to other services and organisations in South Eastern Melbourne.

What does Intake do?

For SEMPHN-funded mental health services, including Partners In Recovery (PIR), Accessible Psychological Interventions (API) and Mental Health Integrated Complex Care (MHICC), Intake:

  • Acknowledges referrals 
  • Screens for eligibility 
  • Performs an initial risk assessment
  • Helps people enter the service system and receive the right care as their mental health needs change.

Intake also refers and links to other appropriate services and organisations in the region, including disability, housing, support and employment services.

SEMPHN Mental Health Intake does not provide after-hours or emergency mental health advice or support.  In case of emergency, call 000.

Who can refer to Intake? 

Referrals can be made by anyone including GPs and other primary health providers, schools, social services, other organisations and self-referral. 

How to refer to Intake

GPs can fax referrals and GP Mental Health Treatment Plan to 9793 9052 or call 1800 862 363 for priority assistance.

Referrals can be made by:

  • SEMPHN Mental Health Intake phone (business hours only): 1800 862 363 - GPs receive priority assistance
  • Fax: 9793 9052
  • Referral forms (including templates for GP Clinical Software) are available below.
  • Other referral forms are accepted if they contain the required information.

Consent is needed for clients to receive services. 

Downloadable templates 

Important: read the instructions before importing templates into your medical software. Do not open these documents, or you could lose the self-populating formatting.


Download writable PDFs for faxing

Download writable PDFs for faxing

  1. In order for the PDFs to remain writable please access them via Google Chrome
  2. Right click on link and select Save Target As. 
  3. Select a location on hard drive (which you can find later, such as the desktop) and save.

Templates


Medical Director

Medical Director

  1. Open Medical Director and then LetterWriter 
  2. File menu > Select Modify Template > Select Blank template 
  3. File > Select Import - locate downloaded file and click on Open 
  4. File > Select Save as template - type in appropriate name and click on Save 

Templates


Best Practice

Best Practice

  1. Open a New Letter and from Templates menu select Import templates
  2. Locate downloaded file and open
  3. From File menu select Save as. Type in an appropriate Template name and click on Save

Templates


Zedmed

Zedmed

  1. Click on Tools > Clinical WP Setup > WP Templates 
  2. File > Import Template 
  3. Find the file where you saved it and highlight it and then click Open
  4. Enter the template name into the Description field. Click on OK

Templates


More information

Background to mental health changes 

SEMPHN plays an important yet limited part in the primary mental health system.

In line with mental health reform across Australia, SEMPHN released its Mental Health Stepped Care Model in 2016. 

The model was informed by:

  • findings of the National Mental Health Commission’s review 
  • evidence-based best practice
  • consultation with stakeholders including consumers, health professionals and service providers
  • extensive data analysis.

We are using the Stepped Care Model to guide the commissioning of new flexible services in our region for people with mild/moderate and severe/complex mental health needs. 

Access to Allied Psychological Services (ATAPS) and the Mental Health Nurse Incentive Program (MHNIP) will be phased out by early 2018.  

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