Telehealth

Telehealth support

There is short, simple, and practice advice in our telehealth guidance in HealthVitalIT, covering video consultations, remote monitoring, and SMS.

Any questions not answered by HealthVitalIT? Contact SEMPHN's Digital Health team: This email address is being protected from spambots. You need JavaScript enabled to view it..

Nellie

Read about Nellie, an automated SMS-based persona for promoting patient self-care, and offered at no cost to providers in the SEMPHN catchment.

HealthDirect VideoCall

Looking for the login screen for VideoCall? Go to vcc.healthdirect.org.au
(registered users only)

The online manual is here: help.vcc.healthdirect.org.au

VideoCall enables clinics to have their own dedicated link for patients, who can launch the video by tapping on the link. If you're using the bulk billed MBS telehealth items you can access VideoCall for free via SEMPHN. If your clinicians are interested in using video, you've read the HealthVitalIT guide, and you'd like to try VideoCall, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Specialist Telehealth

Medicare Benefit Schedule (MBS) items exist for Specialists to undertake video consultations with patients in RACFs anywhere in Australia. GPs can also claim for patient–end support.

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Funding Opportunities

Tenders, Quotes & Expression of Interest Portal

If you’re interested in applying for funding opportunities, register your interest on SEMPHN's eProcure page. Once you register, you’ll receive information as it’s released.

Contact Information

Need help?

For General Practice support, please call 1300 331 981 (option 2) or email providersupport@semphn.org.au

Looking for staff? A job?

Check-out our local primary health jobs page.

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SEMPHN Values

SEMPHN

Level 2, 15 Corporate Drive
Heatherton VIC 3202

South Eastern Melbourne PHN acknowledges the traditional custodians of the land our catchment covers, the Boon Wurrung and Wurundjeri people. We pay respect to them, their culture and their Elders past, present and future, and uphold their relationship to this land.

While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.