Provider Connect Australia™(PCA™) is an Australian Digital Health Agency (ADHA) initiative to help healthcare provider organisations update their business information in a single source.
PCA™ is a ‘one stop shop’ for healthcare organisations to maintain their details with their business partners. Once registered with PCA™, healthcare providers can update their business information and choose to automatically send updates to their business partners.
Business partners may include the National Health Services Directory (NHSD), secure messaging partners, and your local Primary Health Network (PHN).
Over time, more business partners will register to use PCA.
Benefits of using PCA are:
- Lower cost of processing client registrations
- Lower cost of processing client updates
- Improved client satisfaction
- Streamlined client registration and updates
- Improved timeliness, completeness and accuracy of client data
How does it work?
When a health service updates operational or staffing details in the PCA service, it automatically sends the new information to nominated hospitals, pathology and radiology services, public service directories, secure messaging providers, Medicare, primary health networks and more.
Previously, this process might require health services to complete between 10 and 20 different paper or online forms to make sure each part of its ecosystem was alerted. This process would also have to be repeated each time information changed.
PCA thus removes a substantial red-tape burden, and reduces inaccurate and out-of-date information across the sector, improving efficiency and quality of care.
For more information visit the ADHA website and refer to the product summary (.pdf).
How to register for PCA
To register for PCA™, visit the ADHA website and start by reading the pre-registration checklist.
For further information, contact the ADHA at pca@digitalhealth.gov.au, or contact SEMPHN’s Digital Health team digitalhealth@semphn.org.au.
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