Helping patients with chronic conditions stay connected to care


The Care Coordination Support Service helps people with chronic and complex conditions stay connected to care in between GP visits. Funded by SEMPHN and delivered by Silverchain, the free service supports patients to manage their health and access local services.

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Latest News

March 3, 2026
Better Place Australia is running My Way to Well-being , a free, six-week group program for participants looking for evidence-based strategies to enrich their mental health and well-being.
March 3, 2026
South Eastern Melbourne Primary Health Network’s (SEMPHN’s) 2025–2028 Health Needs Assessment has been updated with the latest data.
Dr Gp, Dr Gowri and Silverchain staff
February 24, 2026
Funded by South Eastern Melbourne Primary Health Network (SEMPHN), Silverchain’s Care Coordination Support Service (CCSS) is supporting general practices across south east Melbourne to better care for patients with chronic and complex needs.
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Top Services & Resources

Care Coordination – Care Planning

Learn about the four key steps to care planning with your patients. Get tips for care planning, and information about action plans.

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Priority Primary Care Centres (PPCCs)

Four PPCCs are now open in south east Melbourne, providing treatment for urgent non-life-threatening conditions including mild infections, sprains, broken bones and minor burns. PPCCs are open 7 days a week for extended hours at no cost to patients.

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Health Needs Assessments

Every year, SEMPHN undertakes a Health Needs Assessment of the south east Melbourne region to enable us to design and commission appropriate programs for at-risk people and assist service providers with population health planning. 

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MyMedicare

MyMedicare is Australia’s new voluntary patient registration model. It will enable a blended funding model that sits alongside fee-for-service while strengthening the relationship between patients, their general practice, general practitioner (GP) and primary care teams. 

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