Population Health, including immunisation, is a key priority area of SEMPHN. The following is a quick-reference guide for GPs and Practice Nurses on frequently-used immunisation topics, guidelines, tips and support.

Phone support

ACIR (Australian Childhood Immunisation Register)

Ph: 1800 653 809 for ACIR general enquiries
Ph: 1300 650 039 for ACIR internet helpdesk

Immunisation Program, Department of Health & Human Services, Victorian Government

Ph: 1300 882 008 Opening hours: 9am-12pm and 2-3pm Monday-Friday

National Immunisation Information Line

Ph: 1800 671 811 Opening hours: 8.30am-5pm

Practice tips for childhood immunisation

  • Access the ACIR report for your practice
  • Compare the ACIR report to your own recall list
  • Precall, rather than recall. Remember to update recalls once vaccinations are done.
  • If you’re using a hard copy of the Australian Immunisation Handbook, check the website regularly for updates
  • Keep up-to-date with changes and updates on immunisation products, legislation and requirements with the Immunisation Newsletter
  • Document all immunisations directly onto the ACIR website, rather than writing and sending to ACIR. This reduces processing time and extra handling.
  • When you document immunisations directly onto the ACIR website, note that some immunisations remain marked as ‘pending’, so you may need to call ACIR for it to show as ‘approved’.
  • Ensure your practice uploads all immunisation data through appropriate clinical software, so that the right information gets to ACIR.
  • Allow enough appointment time to process the documentation correctly

Quick-links – resources and tools

Seasonal influenza

Annual vaccination is the most important measure to prevent influenza and its complications. Advice for immunisation providers about the administration of seasonal influenza vaccines can be found here.

Free influenza vaccinations are available for the following at-risk groups:

  • Pregnant women (during any stage of pregnancy)
  • Aboriginal and/or Torres Strait Islander children aged 6 months to <5 years
  • Aboriginal and/or Torres Strait Islander persons aged ≥15 years
  • All adults aged ≥65 years
  • All persons aged ≥6 months who have a medical condition which increases the risk of influenza complications

Influenza vaccination is also strongly recommended, but not funded, for other groups who are at increased risk of influenza and its complications.

More information

Adverse events reporting

For all adverse events reporting, contact Surveillance of Adverse Events Following Vaccination In the Community (SAEFVIC)

SAEFVIC Immunisation Hotline:

Ph: 1300 882 924 (choose option 1)

Staff attend the line between 9am and 4pm. You can leave a message at other times.

Catch-up vaccination for migrants to Australia, including refugees and asylum seekers

People who arrive in Australia as a refugee or asylum seeker are not likely to be fully vaccinated. This is due to differences between the Australian immunisation schedule and country of origin schedules. People who are refugees and asylum seekers can be vaccinated so they are up-to-date with the Australian immunisation schedule.

More information

Catch-up immunisation fact-sheets in languages other than English


Free pneumococcal vaccinations are available for the following at-risk groups:

  • People aged 65 years and over
  • Aboriginal and Torres Strait Islander adults and children
  • Children

More information

Pertussis booster for 18 month olds

A pertussis (whooping cough) booster is free for children at 18 months of age. The booster dose complements pertussis-containing vaccinations given at two, four and six months with booster doses given at four years and 10 to 15 years. Supplies of the vaccine are now available.

More information

Hepatitis B vaccination

These websites have information about Hepatitis B and immunisation, including at-risk groups.


A list of vaccines routinely recommended in pregnancy can be found here.

Immunisation webinar recordings

Important note: Some SEMPHN events are recorded so they can viewed anytime. Please note that information is correct, at the date and time of each webinar’s recording. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any comments or updates to do with currency.

A recording of the SEMPHN ‘Immunisation updates event’, Feb 23 2016, can be viewed here.

By the end of the session you will:

  • Understand the impact of the No Jab No Pay/Play policies
  • Be up to date with the latest changes to the National Immunisation Program schedule
  • Understand ACIR reporting
  • Have improved knowledge about catch-up vaccination calculation
  • Have knowledge about the 2016 National Immunisation Program influenza vaccine
  • Understand the process around electronic recalls and reminders including SMS

A recording of the SEMPHN event ‘Immunisation – understanding the 2016 changes’, November 17 2015, can be viewed here.

This session, by Kate Russo, Program Consultant, Immunisation/Nursing at Networking Health Victoria, provides strategies around:

  • how you can prepare for the changes
  • how this will affect your practice
  • ensuring information is current on your Patient Management System 
  • use of electronic Recall systems

Keep an eye on the SEMPHN events calendar for immunisation events, and subscribe to the SEMPHN Newsletter for other updates.

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Contact Information

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For General Practice support, please call 1300 331 981 (option 2) or email

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