Job Description

General Practice(Gp) Clinic in southeastern suburbs (Dandenong) is seeking a warm, reliable, and customer-focused Medical Receptionist to be the welcoming face of our busy general practice. As the first point of contact for our patients, you will play a key role in ensuring a positive patient experience by providing efficient, courteous, and professional front desk support.<br>

Essential selection criteria

- Previous experience in a medical reception or customer service role (preferred)<br>- Proficiency in using medical software Best Practice, Medical Director or a willingness to learn.<br>- Excellent communication and interpersonal skills<br>- Ability to multitask and remain calm under pressure<br>- Strong attention to detail and organisational skills<br>- Professional presentation and a compassionate, patient-focused attitude<br>- Commitment to maintaining patient privacy and confidentiality<br>- \*Understanding of Medicare billing and item numbers (advantageous)<br><br>

Desirable selection criteria

Key Selection Criteria:<br>- Previous experience in a medical reception or customer service role (preferred)<br>- Proficiency in using medical software Best Practice, Medical Director or a willingness to learn.<br>- Excellent communication and interpersonal skills<br>- Ability to multitask and remain calm under pressure<br>- Strong attention to detail and organisational skills<br>- Professional presentation and a compassionate, patient-focused attitude<br>- Commitment to maintaining patient privacy and confidentiality<br>- Understanding of Medicare billing and item numbers (advantageous)<br><br>

About the practice

General Practice

Benefits

What We Offer:<br>- Supportive and inclusive work environment<br>- On-the-job training and development opportunities<br>- A stable and rewarding role within a respected medical practice<br>- Fulltime / Part Time or Casual <br>- The opportunity to contribute to your local community’s health and wellbeing<br>Position Summary:<br>The Medical Receptionist is the first point of contact for patients and visitors at the practice. This role is essential in providing excellent customer service, managing administrative tasks, and ensuring the smooth and efficient functioning of the front desk operations.<br>Requirements<br>- _Must _provide a_ _National Police Check conducted within the previous 12 months<br>- According to the role, may require a Working-With-Children check and proof of immunisation against infectious diseases.<br>**To Apply**<br>Please e-mail your resume to [Info@shme.com.au](mailto:Info@shme.com.au) or Mob 0432 680 830<br> Applications made by recruitment agencies will not be considered.<br><br>