Our Access & Referral (A&R) team provides up-to-date access, information and support regarding SEMPHN-funded mental health and alcohol and other drug services.
The Access & Referral team also has extensive knowledge of other local community and health supports.
Contact Access & Referral
Contact A&R to make a referral, to discuss eligibility or to find services within an area.
SEMPHN Access & Referral does not provide after-hours or emergency advice or support. In case of emergency, call 000.
Consent is needed for consumers to receive services.
Telephone: 1800 862 363 (8.30am-4.30pm weekdays)
Fax: 1300 354 053
Please Note:
The Access & Referral phone line is closed on public holidays.
Important Notice
A&R will be closed on Thurs 22 May and will re-open at 8.30 am on Fri 23 May. We will endeavour to return calls and review referrals on the next working business day. A&R will not triage or process any referrals during this time.
If you or a consumer require urgent assistance, please contact the appropriate crisis support service in your area or call 000.
Referral forms (.pdf)
Please note: Referrers will only be able to fill in the referral form after it has downloaded to their desktop.
Referral templates for medical software (.zip/.rtf)
Important: Read the instructions before importing referral templates into your medical software.
Do not open these documents, or you could lose the self-populating formatting.
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