Keep your practice details up to date in one place
Provider Connect Australia (PCA) is a free national digital service that allows healthcare practices to update their business and practitioner information in one place and securely share those updates with their nominated business partners across the Australian healthcare system.
Developed by the Australian Digital Health Agency (ADHA), PCA reduces administrative burden, improves data accuracy, and supports better communication between practices, hospitals, directories, and digital health
Why use PCA?
Prepare for the National Health Information Exchange
Registering for PCA will enable you to publish your practice information onto the new Health Connect Australia national directory, once available. Health Connect Australia is the national health information exchange currently under development that will provide a comprehensive directory of healthcare services and enable seamless sharing of health data across the system.
Update all your business partners at once
Instead of completing multiple paper and online forms every time something in your practice changes, PCA lets you update your information in a single place and automatically share those updates with your connected business partners.
Reduce admin and duplication
Practices previously needed to submit the same information to 10–20 different organisations when details changed. PCA removes this need, saving time and reducing errors.
Improve practice visibility
PCA improves practice visibility by helping practices keep their billing and service details accurate in the National Health Services Directory (NHSD), which will be displayed in the Service Finder.
Improve accuracy across the system
Keeping provider information current helps ensure referrals, discharge summaries, test results, and secure messages are sent to the right place, improving continuity of care for patients.
Who is PCA for?
Healthcare providers
PCA is available to a wide range of healthcare organisations, including:
- General practices
- Allied health providers
- Specialists
- Community pharmacies
- Aboriginal Community Controlled Health Organisations
- Other healthcare services
By registering for PCA, your organisation can publish updates directly to your selected business partners, for example your local Primary Health Network and the National Health Services Directory to ensure your details will be published in the Service Finder directory.
Business partners
Organisations that rely on accurate provider information, such as healthcare directories, hospitals, secure messaging providers, and digital health vendors, can use PCA to receive automated updates directly from healthcare providers.
A list of business partners can be found on the Australian Digital Health Agency website.
How to get started
1. Register for PRODA
A PRODA account is required to access PCA.
2. Access the PCA tile
Once logged into PRODA, select the PCA tile to begin registering your organisation.
3. Import your practice details
Import your practice details from the National Health Services Directory to streamline the process of getting set up on PCA.
4. Publish and share updates
Update your business details and choose which business partners receive those changes automatically.
