Care finders support vulnerable older people who would not be able to arrange services without with intensive support and do not have a family member or friends who can help.
How do care finder services work?
If someone requires care finder support, then a local organisation can connect them with a dedicated care finder. The care finder will meet with them, usually in person. This can be at their home or another place they choose. The care finder will ask questions to understand the person’s situation and support them to work through the steps to address their needs.
Care finders can help people understand what aged care services are available, set up an assessment and find and choose services. They also help people with access to other supports in the community. They can help with both accessing services for the first time and changing or finding new services and supports.
Local providers
Care finder services are provided at no cost as they are fully funded through Primary Health Networks.
You can find your closest care finder provider in the care finder service factsheet below.
The following organisations deliver care finder services in south eastern Melbourne:
- Council on the Ageing Victoria
- Care Connect
- Better Place Australia
- Peninsula Health
- Housing Aged Action Group
- Wintringham
- Better Health Network (formally Star Health)
- Sacred Heart Mission
- MiCare
- Bayside City Council
- Monash Health
The care finder service commenced 3 January 2023 and is available across South Eastern Melbourne.
Care finder service contact details are listed on the My Aged Care website.
Download the care finder service factsheet
A factsheet has been created to give a quick overview of what the care finder service is, who should connect with the service and who the providers are in south eastern Melbourne.
Download the document by clicking on the button below. You can find your closest care finder provider in this resource
For more information on care finder services, download the care finder fact sheet. If you still have questions, please contact agedcare@semphn.org.au
South Eastern Melbourne PHN
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