Population Health, including immunisation, is a key priority area of SEMPHN. The following is a quick-reference guide for GPs and Practice Nurses on frequently-used immunisation topics, guidelines, tips and support.

Phone support

AIR (Australian Immunisation Register)

The Australian Immunisation Register (AIR) is a national register that records vaccines given to people of all ages in Australia.

Recording information on the AIR is important because it can be used to:

  • determine a person’s immunisation status, regardless of who immunised them
  • determine a person’s eligibility for some family assistance payments
  • provide an Immunisation History Statement so people can prove their immunisation status for child care, school, employment or travel purposes
  • monitor immunisation coverage levels and service delivery, which can help to identify regions at risk during disease outbreaks
  • measure vaccination coverage at a local, state and national level

Ph: 1800 653 809 for AIR general enquiries

Ph: 1300 650 039 for AIR internet helpdesk

Immunisation Unit, Department of Health & Human Services, Victorian Government

Ph: 1300 882 008 hours: 9am-12pm and 2-3pm Monday-Friday. 

EmailThis email address is being protected from spambots. You need JavaScript enabled to view it.

National Immunisation Information Line

Ph: 1800 671 811 Opening hours: 8.30am-5pm

Quick-links – resources and tools

Seasonal influenza

Annual vaccination is the most important measure to prevent influenza and its complications. Advice for immunisation providers about the administration of seasonal influenza vaccines can be found here.

2019 influenza vaccines

Free influenza vaccinations are available for the following at-risk groups:

  • Pregnant women (during any stage of pregnancy)
  • All Aboriginal and/or Torres Strait Islander persons from 6 months of age
  • All adults aged ≥65 years
  • All persons aged ≥6 months who have a medical condition which increases the risk of influenza complications
  • Children 6 months to less than 5 years – Victorian state funded program

Influenza vaccination is also strongly recommended, but not funded, for other groups who are at increased risk of influenza and its complications.

More information

Adverse events reporting

For all adverse events reporting, contact Surveillance of Adverse Events Following Vaccination In the Community (SAEFVIC)

SAEFVIC Immunisation Hotline:

Ph: 1300 882 924 (choose option 1)

Staff attend the line between 9am and 4pm. You can leave a message at other times.

Catch-up vaccination for migrants to Australia, including refugees and asylum seekers

People who arrive in Australia as a refugee or asylum seeker are not likely to be fully vaccinated. This is due to differences between the Australian immunisation schedule and country of origin schedules. People who are refugees and asylum seekers can be vaccinated so they are up-to-date with the Australian immunisation schedule.

Since 1 July 2017, refugees and other humanitarian entrants have been eligible for free catch-up vaccines on an ongoing basis through the National Immunisation Program (NIP).

Find more information here.

More information

Catch-up immunisation fact-sheets in languages other than English

Hepatitis B vaccination

The following resources have information on Hepatitis B and immunisation, including at-risk groups. Note, on the government ordering form there is an additional risk section to order hepatitis B vaccine for at risk groups.


MSM & PWID vaccination programs


A single dose of shingles vaccine is recommended and funded for adults at 70 years of age. Adults 71-79 years of age are also eligible under a five-year catch up program until 31 October 2021.

Zostavax® contains live attenuated varicella-zoster virus and is contraindicated in immunocompromised people. Use the Zostavax – GP Decision Aid to identify patients who may be contra-indicated for the vaccine.

Find more information here.


The Australian Government Department of Health has a range of human papillomavirus educational and vaccine related resources developed for health care providers, parents and students. The resources include videos, a personal story, brochure and fact sheets.

Clinical advice for GPs on Gardasil®9 can be found here 

Keep an eye on the SEMPHN events calendar for immunisation events, and subscribe to the SEMPHN Newsletter for other updates.

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