Job Description

### **The Role**<br>As Practice Manager, you’ll play a key role in setting the tone and helping the clinic grow. You’ll work closely with our leadership team to:<br>- Manage the day-to-day running of the clinic with warmth and professionalism<br>- Support and grow a positive team culture where staff feel supported and inspired<br>- Drive growth and continue to develop the clinic as a thriving health destination with a strong team around it.<br>- Assist with doctor recruitment and onboarding to build a strong clinical team<br>- Ensure compliance with healthcare regulations, accreditation standards and safe clinical practices<br>- Ensure patients enjoy an excellent experience each time they visit<br><br>### About You<br>We’re looking for someone who is not just experienced, but also passionate about people and community. We'll support you! <br>To thrive in this role, you’ll bring:<br>- Excellent communication skills<br>- Leadership skills that inspire trust, teamwork, and positivity<br>- A proactive, solutions-focused approach to challenges<br>- Strong organisational skills and a knack for building smooth systems<br>- Confident managing practice finances and familiar with Medicare billing and accreditation processes<br>- A genuine passion for helping clinics, and the people in them, to flourish<br>

Essential selection criteria

- Previous experience managing and developing GP clinics (essential)<br>- Proven ability to manage small business/office including human resources, planning, budgeting & reporting (minimum of two years’ experience in this role).<br>- Financial literacy<br>- Strong computer literacy and Microsoft Office applications including MS Word and Excel.<br>- The ability to communicate with a range of people<br>

Desirable selection criteria

- Previous experience with practice accreditation<br>- Completion of an accredited bookkeeping course and/or knowledge of Xero software<br>- CPR/Triage training within the past 3 years or willingness to participate in training.<br>- Knowledge in appointment scheduling, record management and clinic management software (Best Practice). <br>- Previous experience with AutoMed, Cubiko, Tanda Time & Attendance software<br>- Accredited training in business or medical practice management/ knowledge of medical terminology<br>- Member of AAPM<br>

About the practice

We are a small network of clinics built on strong values of community, care, and connection. <br>We believe in creating welcoming spaces where patients feel supported, doctors and staff feel valued, and the local community thrives.<br>Our South Melbourne Medical Hub consists of nine consulting rooms, a fully equipped treatment room, and a dedicated meeting space. <br>The clinic is designed to support a high-quality, team-based approach to patient care, with modern facilities and a comfortable environment for both clinicians and patients.

Benefits

### What We Offer<br>- A supportive leadership team who will back you every step of the way<br>- Genuine autonomy to run the clinic as if it were your own business while being part of a trusted network<br>- A friendly, people-first workplace where culture and a sense of belonging matters<br>- Competitive remuneration (commensurate with experience) and opportunities to grow your career as our network expands<br>- Convenient inner-city location with excellent public transport links<br>