CCM Activation Series - Activity 3

May 6, 2025

Activity 3 takes a focus on enhancing MyMedicare patient engagement and registration communications.

Activity outcomes

Understand how MyMedicare is evolving and the current and future benefits.

  1. Develop a shared practice team perspective of how MyMedicare aligns with your practice’s approach to patient care.
  2. Develop key messages, benefits and talking points that your practice team can use to consistently communicate to patients about Chronic Conditions Management and MyMedicare.
  3. Develop a plan for targeting patient populations using different communication mediums and channels to increase MyMedicare registration for regular patients of your practice.

Click here to download your copy of the Activity 3 slide pack with activities for your practice and practice team.

If you would like support to implement this activity, please contact your designated Provider Support Officer or email providersupport@semphn.org.au.

You can also find other activities previously released as part of the CCM Activation Series below.

Activity 1 - The aim of this activity is to engage patients returning to your practice for Chronic Disease Management Plans and team care arrangements in MyMedicare, and regular reviews in the future.

Activity 2 – The aim of this activity is to raise awareness among your practice team of MyMedicare and Chronic Conditions Management changes, and support your team to explore and document their roles in both MyMedicare and Chronic Conditions Management.

Need more support?

For further support please contact your Provider Support Officer or email providersupport@semphn.org.au

Learn more about CCM changes here

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The Victorian and Tasmanian Primary Health Network Alliance (VTPHNA) is now the PHN Southern Alliance, following the welcome admission of Adelaide Primary Health Network. The Alliance now comprises eight PHNs operating across three states.
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