Job Description

We are seeking a friendly, organised receptionist to support the day-to-day operations of our busy GP-led medical practice on Wednesdays and Saturdays.<br><br>Responsibilities include greeting patients, managing appointments, answering phones, processing billing and payments, and providing general administrative support to clinicians and the practice team.<br><br>The role requires strong communication skills, attention to detail, confidence using practice software, and the ability to maintain a calm, professional approach in a fast-paced environment. Experience in general practice reception is preferred but not essential.<br><br>This is a patient-facing role suited to someone reliable, warm, and highly organised who enjoys working as part of a collaborative healthcare team.<br>

Essential selection criteria

- Previous experience in a medical or allied health reception role (preferred)<br>- Professional, courteous manner with patients and colleagues<br>- Strong organisational skills and attention to detail<br>- Ability to multitask and prioritise in a busy clinical environment<br>- Previous and Competent computer skills and ability to learn practice software systems <br>- Reliable availability for Wednesday and Saturday shifts<br>- Understanding of patient confidentiality and privacy principles<br>- Ability to work both independently and as part of a team<br><br><br>

Desirable selection criteria

Experience with general practice billing processes (Medicare, EFTPOS, private billing) and familiarity with Best Practice or similar clinical software<br>

About the practice

Clarendon Medical is a GP-led, AGPAL-accredited general practice offering comprehensive primary care with a strong focus on prevention and long-term health outcomes. We combine traditional general practice with an interest in integrative and progressive healthcare, supporting patients across acute care, chronic disease management, and preventive health.<br><br>Highlights include modern consulting and treatment facilities, medical infusions and injectable therapies delivered under clinical supervision, and a collaborative multidisciplinary approach. We prioritise evidence-based medicine, patient education, and continuity of care, creating a professional environment where patients are supported to take an active role in their health.

Benefits