MyMedicare Conversations Starters resource available
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November 18, 2025
A resource is now available to assist general practice staff in having conversations with patients about MyMedicare.
The resource is designed to help staff – including general practitioners, nurses, Aboriginal and/or Torres Strait Islander health practitioners, practice managers and admin team members – to consistently communicate with patients about:
- MyMedicare
- registering in MyMedicare
- what registering with that particular practice for MyMedicare may mean for their GP chronic condition management plans and mental health treatment plans.
The resource includes talking points for practice staff who are addressing patients who go to multiple general practices or who go to multiple sites of the same general practice.
Practice staff are encouraged to keep the resource at their desks as a prompt for verbal conversations with patients either in person or over the phone.
For more information about MyMedicare, contact your Provider Support Officer or visit SEMPHN’s dedicated MyMedicare page.
Latest news
Childhood vaccination coverage is rising, with the latest National Centre for Immunisation Research and Surveillance (NCIRS) influenza data reporting a national increase of children vaccinated with at least one influenza vaccine.
In Victoria, cases of influenza (flu) and COVID-19 are increasing, while respiratory syncytial virus (RSV) cases remain high after peaking in July. Health service visits for respiratory illnesses have also been increasing.
Every patient consultation provides an opportunity to review a patient’s immunisation history and vaccination status, while talking through any questions or concerns they may have about vaccination.
