Job Description

A Medical Receptionist is responsible for providing professional front-desk and administrative support within a medical practice. As the first point of contact for patients, families, and healthcare providers, the role includes managing appointments, answering phone enquiries, maintaining patient administrative records, processing billing and payments, and supporting the smooth day-to-day operation of the clinic while delivering a high standard of patient care and confidentiality.<br>

Essential selection criteria

Strong Customer service, communication and interpersonal skills.<br>High level of organisation and attention to details <br>computer skills <br>professional presentation and phone manner <br><br>

Desirable selection criteria

Previous experience in a medical receptionist or administrative role is desirable, however not essential, as training and support will be provided to the right candidate.<br>Understanding of Medicare items number and billing process <br>

About the practice

Jasper Medical has proudly served the Bentleigh community for over a century. Since 1998, we’ve called Centre Road home, offering modern, patient-focused healthcare in a warm and welcoming environment.<br>Our practice is comprised of six experienced General Practitioners and 2 Registrars, supported by 2 qualified Practice Nurses and an experienced Administrative and Reception Team. We also work collaboratively with a network of Allied Health Professionals to ensure the delivery of comprehensive, multidisciplinary patient care.<br><br>​We believe in building strong relationships based on trust, compassion, and clear communication. Our goal, making quality healthcare accessible and stress-free for everyone.

Benefits

- Supportive and friendly team environment<br>- Opportunity to work in a well-established and professional medical practice<br>- Ongoing training and development opportunities<br>- Flexible and collaborative workplace culture<br>- Exposure to a multidisciplinary healthcare team<br>- Meaningful work contributing to patient care and community health<br>- Employee support and mentoring provided ongoing and during onboarding and training periods.<br><br><br>