Alfred Health Consultmed eReferral is live

September 17, 2025

Significant improvements have been made to Alfred Health’s eReferral platform, Consultmed. These enhancements were made following feedback from referring GPs and make the referral process simpler and more efficient.

Alfred Health now accepts electronic referrals (eReferrals) through the Consultmed platform for Specialist Outpatient Clinic Services at The Alfred, Sandringham Hospital, and Caulfield Home, Acute, and Community Services.

Consultmed eReferral provides an enhanced user experience, making it quicker and easier to send referrals securely.

  • Referrers benefit from:
  • In-built referral guidelines and Statewide Referral Criteria requirements
  • Simple attachment of reports, images and results
  • Acknowledgement receipt (notification of referral outcome will be directly from Alfred Health as usual)
  • Integration with Best Practice, Medical Director and Gentu, whilst referrers with other practice management software (PMS) types will be able to utilise the Consultmed web portal to send electronic referrals

Additional clinical support from a specialist is available via ‘Advice and Guidance’ in Endocrinology and Diabetes, and Gastroenterology. You can securely message one of our Alfred consultants via Consultmed eReferral to ask questions to support management without necessarily requesting an outpatient appointment. A response will be received within 3 working days.

Please submit your next referral to Alfred Health via Consultmed.

To log in or create a free Consultmed account, click here.

For Alfred Health eReferral information and PMS support resources, click here.

For account setup or technical assistance, please contact the Consultmed team via the Contact Us page.

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