Helping patients with chronic conditions stay connected to care


The Care Coordination Support Service helps people with chronic and complex conditions stay connected to care in between GP visits. Funded by SEMPHN and delivered by Silverchain, the free service supports patients to manage their health and access local services.

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Latest News

June 5, 2026
Data cleansing ensures your mental health register is accurate, up-to-date, and supports high-quality care, QI reporting, and compliance. The process involves identifying and archiving inactive patients, correcting missing or uncoded data, and ensuring all relevant clinical information is coded and current.
June 3, 2026
The Australian Government has launched the National Menopause and Perimenopause Awareness Campaign to improve access to reliable information and support for women aged 35 and over who are going through this life stage.
June 1, 2026
Starting 1 July 2026, the Australian Government is introducing major changes to the Assignment of Benefit (AoB) process for Medicare bulk billed services.
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Top Services & Resources

Care Coordination – Care Planning

Learn about the four key steps to care planning with your patients. Get tips for care planning, and information about action plans.

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Priority Primary Care Centres (PPCCs)

Four PPCCs are now open in south east Melbourne, providing treatment for urgent non-life-threatening conditions including mild infections, sprains, broken bones and minor burns. PPCCs are open 7 days a week for extended hours at no cost to patients.

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Health Needs Assessments

Every year, SEMPHN undertakes a Health Needs Assessment of the south east Melbourne region to enable us to design and commission appropriate programs for at-risk people and assist service providers with population health planning. 

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MyMedicare

MyMedicare is Australia’s new voluntary patient registration model. It will enable a blended funding model that sits alongside fee-for-service while strengthening the relationship between patients, their general practice, general practitioner (GP) and primary care teams. 

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