Care Coordination


Want to talk to someone at SEMPHN about Care Coordination? Get in touch with the chronic disease team at This email address is being protected from spambots. You need JavaScript enabled to view it..

Care coordination

SEMPHN has commissioned general practices to provide Care Coordination within their practice.

Care coordination is a term used to describe working with a patient to develop a comprehensive plan that helps patients take more control of their health and achieve their goals.

For more information about Care Coordination, click here.

Why is this service needed? 

Chronic disease is a leading cause of illness and death and a most significant burden on the Australian health system. 

Three-quarters of Australians over the age of 65 have at least one chronic condition that puts them at risk of serious complications and premature death. 

People on low incomes have more chronic conditions and nearly twice the rate of avoidable hospital admissions as those with high incomes. 

Who have we commissioned?

Twenty-seven general practices have received funding between $125,000 and $250,000 to deliver care coordination for patients with a chronic condition(s) or complex needs. This funding also enables general practices to address the after-hours health needs of these patients. 

Eleven of these general practices have identified they will also provide this care coordination for over 130 refugee patients.

In total, $6.5 million has been allocated to this program, across 10 local government areas in the south east.

The following practices received funding from SEMPHN:

  • Access Health/Salvation Army
  • Airlie Women's Clinic - Prahran East
  • Atticus Health - Hastings
  • Bayside Family Medical
  • Bluff Road Medical Centre
  • Casey Gate Medical Centre
  • Casey Medical Centre Clyde
  • Casey Medical Centre Cranbourne
  • Dr Peter Pereira
  • East Bentleigh Medical Group
  • Eastbound Medical Clinic
  • Eramosa Family Medical Centre
  • High Street Medical Clinic
  • Hill Medical Services
  • Langpark Medical Centre
  • McDonald Street Medical Centre
  • Mediclinic Clayton
  • Murray House Clinic
  • North Road Medical Centre
  • Officer Medical Centre
  • Pakenham Family Health
  • Prahran Health Care Clinic
  • Seaford Beach Family Clinic
  • St Kilda Medical Group
  • St Kilda South Medical Clinic
  • Whole Medicine
  • Your Health Place Medical Centre Glen Huntly

Check out this short video about how our care coordination funding is benefiting practices and patients.  

Commissioning approach

An open tender commissioning process was used for the Care Coordination funding. Applicants registered and applied through eProcure, SEMPHN's commissioning portal.

Services and contracts commenced on 1 June 2019. Services will end on 31 May 2021 and contracts end on June 2021.  

Current and upcoming commissioning opportunities

Tenders to deliver services are announced via our SEMaphore newsletter and on this website as they are released.

Click here to receive tender announcements and updates by email. You can unsubscribe at any time.

SEMPHN uses eProcure to manage the procurement process. If you think you might be interested in applying for SEMPHN tenders, register your interest on SEMPHN's eProcure page. Once you register, you’ll receive information about the tender as it’s released.

Back to top

Font Size A+ A= A-

Funding Opportunities

Tenders, Quotes & Expression of Interest Portal

If you’re interested in applying for funding opportunities, register your interest on SEMPHN's eProcure page. Once you register, you’ll receive information as it’s released.


Subscribe to latest updates from SEMPHN