First Bulk Billing Practice Incentive Program payments now processed

The first quarterly Bulk Billing Practice Incentive Program (BBPIP) payments have been processed by Services Australia. Practices and providers registered for BBPIP and who have met all eligibility criteria should now have received their initial payment.

Practices and providers can check their payment details through Services Australia’s Health Professional Online Services (HPOS) and will also receive a payment notice in their HPOS email inbox.

If registered practices and providers did not receive a payment, they should check if they have met BBPIP program requirements.

Steps to investigate missing payments:

• Check eligibility: Confirm that the practice is registered for both MyMedicare and BBPIP (See Services Australia BBPIP eLearning module, slide 3)
• Verify bank details: Ensure the practice has entered its bank account details in the Organisation Register in HPOS (instructions for updating bank details for MyMedicare and/or instructions for managing your bank details using HPOS)
• Check provider bank details: Individual GPs must add their bank details to PRODA for BBPIP payments to receive payments. If any provider bank details are missing, you can identify those providers using the ‘providers’ tab See Services Australia BBPIP eLearning module, slide 8). Each doctor must log in to PRODA as an individual to update their bank account details for BBPIP. If a GP delivers services across multiple locations, they must nominate bank details at each BBPIP participating practice location. Please refer to Services Australia resource Adding provider bank account details for BBPIP for step-by-step instructions for providers, or view SEMPHN's instructions for managing your bank details using HPOS.
• Check accreditation: Ensure your practice's accreditation is current.
• Review HPOS notifications: Check the HPOS inbox for notifications regarding payment issues.
• Check your BBPIP Registration Date is correct - Check the ‘Days counted for payment’ (See Services Australia BBPIP eLearning module, see slide 8). Practices may backdate BBPIP registration (to as early as 1 November 2025), so long as they were bulk billing all eligible services from this date.

For more information, visit health.gov.au/BBPIP.

New ‘Bulk Billing for all Australians’ national campaign launched

The Australian Government has launched a new campaign to inform Medicare-eligible patients how to find bulk billed GP care.

The campaign is being delivered nationally across television, social media, digital, print and search channels, with tailored materials to ensure accessibility for First Nations and multicultural audiences.  

The national campaign includes:

• An interactive map of bulk billing practices that helps patients locate nearby clinics offering bulk billing. View map here.
• 15‑second television and digital advertisements designed to increase understanding of strengthened bulk billing supports. View resources here.
• A suite of downloadable bulk billing resources to assist practices in promoting the campaign to patients. View resources here.

More information and campaign materials can be found here.

For further information, you can visit our website or reach out for support at providersupport@semphn.org.au.