Fly high with Puffin for your GPACI reporting

September 23, 2025

General Practices have a new way to manage and report on visits to patients in aged care with the release of the Puffin tool, developed specifically to support the General Practice in Aged Care Incentive (GPACI).

Puffin is the latest addition to the POLAR data extraction and analysis tool offering an interactive dashboard to help track and report on services offered to residents of aged care homes. It also offers methods for GPs to monitor the status of selected vaccinations for older patients. 

Puffin has been developed in direct response to feedback from GPs and practices so they can more easily and effectively implement GPACI as part of their work in providing continuity of care to people living in Residential Aged Care Homes.

GPACI has been part of the Australian Government’s MyMedicare program since 1 July to strengthen and formalise relationships between aged care home residents and their general practitioner or general practice.

POLAR developer Outcome Health has tailored Puffin for GPs and practices to use when providing consultations and care planning for their aged care home patients, in turn, ensuring they meet their reporting requirements alongside providing optimum patient care. 

GPs or practices previously cautious about participating in GPACI due to questions around administrative requirements, are welcome to contact our Provider Support Team at providersupport@semphn.org.au to discuss how we can help them. This could include using Puffin or other solutions for assisting with introducing and managing GPACI.

Puffin is now a standard tool when registering with the POLAR platform and is already available for no extra cost to all current users of POLAR. Puffin is currently integrates with Best Practice and Medical Director and will soon be available to ZedMed users.

For more details, download the Introduction to Puffin flyer and the How to use Puffin in your General Practice resource here.

Learn more

Latest news

October 29, 2026
From 28 October 2026, rubella and congenital rubella will change from being ‘routine’ to ‘urgent’ notifiable conditions in Victoria under the Public Health and Wellbeing Regulations 2019.
October 27, 2026
South Eastern Melbourne Primary Health Network (SEMPHN) is providing advance notice of an upcoming open tender opportunity to establish and deliver two new Medicare Mental Health Centres in Cranbourne and Glen Iris.
October 21, 2026
Mornington Peninsula-based practice Fernbank has become the first non-traditional general practice in south east Melbourne to achieve accreditation – an important milestone for a two-person practice delivering care entirely within residential aged care homes.