Our Access & Referral (A&R) team provides up-to-date access, information and support regarding SEMPHN-funded mental health and alcohol and other drug services.
The Access & Referral team also has extensive knowledge of other local community and health supports.
Contact Access & Referral
Contact A&R to make a referral, to discuss eligibility or to find services within an area.
SEMPHN Access & Referral does not provide after-hours or emergency advice or support. In case of emergency, call 000.
Consent is needed for consumers to receive services.
Telephone: 1800 862 363 (8.30am-4.30pm weekdays)
Fax: 1300 354 053
Please Note:
The Access & Referral phone line is closed on public holidays.
How to refer
The following referral forms are for the following SEMPHN-funded services: Accessible Psychological Interventions (API), Mental Health Integrated Complex Care (MHICC), BounceBack, Low Intensity Connect, and Commonwealth Psychosocial Services.
General Practitioners
Referral forms available:
- GP Mental Health Treatment Plan Referral Form- Child
- GP Mental Health Treatment Plan Referral Form - Adolescent
- GP Mental Health Treatment Plan Referral Form - Adult
How to download and upload referrals:
- To keep PDFs fillable, please access them via Google Chrome.
- Right-click on the referral link above and select ‘Save Link As’.
- Select a location on hard drive (which you can find later, such as the desktop) and save.
- Fill in the referral form digitally and save.
- Click here to securely upload the referral form.
Review this 'How to guide' for step-by-step instructions.
Please note that we DO NOT accept referrals via email. Referrals must be uploaded via the secure online portal.
Other Health Professionals
Referral forms available:
- Mental Health Referral Form - Child
- Mental Health Referral Form - Adolescent
- Mental Health Referral Form - Adult
How to download and upload referrals:
- To keep PDFs fillable, please access them via Google Chrome.
- Right-click on the referral link above and select ‘Save Link As’.
- Select a location on hard drive (which you can find later, such as the desktop) and save.
- Fill in the referral form digitally and save.
- Click here to securely upload the referral form.
Review this 'How to guide' for step-by-step instructions.
Please note that we DO NOT accept referrals via email. Referrals must be uploaded via the secure online portal.
Psychosocial Service
Referral forms available:
- Psychosocial Support Services: Commonwealth Psychosocial Support (CPS) Referral Form
How to download and upload referrals:
- To keep PDFs fillable, please access them via Google Chrome.
- Right-click on the referral link above and select ‘Save Link As’.
- Select a location on hard drive (which you can find later, such as the desktop) and save.
- Fill in the referral form digitally and save.
- Click here to securely upload the referral form.
Review this 'How to guide' for step-by-step instructions.
Please note that we DO NOT accept referrals via email. Referrals must be uploaded via the secure online portal.
Referral templates for medical software (.zip/.rtf)
Important: Read the instructions before importing referral templates into your medical software.
Do not open these documents, or you could lose the self-populating formatting.
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