Extension of healthdirect Video Call COVID-19 GP Program and PHN Exemplar Program to 30 June 2026

July 2, 2025

The Department of Health, Disability and Ageing has extended the healthdirect Video Call COVID-19 GP Program and the healthdirect Video Call Exemplar Program to 30 June 2026. 

GP Program

  • We encourage GPs to continue using this secure video consulting platform which has been purpose-built for primary care settings, in line with the changes to the telehealth MBS items.
  • For GPs in private practice wanting to use the service, please register your practice. For GPs in ACCHOs wanting to use the service, please register for access.
  • RACGP/ACCCRM CPD accredited training in healthdirect Video Call is available for your practice – please register here for essential training.
  • A Bulk Billing Consent application is now available in healthdirect Video Call to use online.

Exemplar Program

  • This program provides access for Allied Health and Aged Care, including Residential Aged Care Facilities. Please visit this page to see how others are using Video Call. 
  • For health services wanting to start using Video Call, please register your interest.
  • Please contact the healthdirect Video Call team if you have any questions.

Latest news

GP and patient in the consulting room
February 13, 2026
South Eastern Melbourne Primary Health Network (SEMPHN) is pleased to announce the successful general practices in the delivery of the Multicultural Access Program across the Local Government Areas (LGAs) of Casey and Greater Dandenong.
February 12, 2026
The first quarterly Bulk Billing Practice Incentive Program (BBPIP) payments have been processed by Services Australia, and theAustralian Government has launched a new campaign to inform Medicare-eligible patients how to find bulk billed GP care.
February 10, 2026
Workforce uplift responds to sustained demand at a high-throughput urgent care service