Extension of healthdirect Video Call COVID-19 GP Program and PHN Exemplar Program to 30 June 2026

July 2, 2025

The Department of Health, Disability and Ageing has extended the healthdirect Video Call COVID-19 GP Program and the healthdirect Video Call Exemplar Program to 30 June 2026. 

GP Program

  • We encourage GPs to continue using this secure video consulting platform which has been purpose-built for primary care settings, in line with the changes to the telehealth MBS items.
  • For GPs in private practice wanting to use the service, please register your practice. For GPs in ACCHOs wanting to use the service, please register for access.
  • RACGP/ACCCRM CPD accredited training in healthdirect Video Call is available for your practice – please register here for essential training.
  • A Bulk Billing Consent application is now available in healthdirect Video Call to use online.

Exemplar Program

  • This program provides access for Allied Health and Aged Care, including Residential Aged Care Facilities. Please visit this page to see how others are using Video Call. 
  • For health services wanting to start using Video Call, please register your interest.
  • Please contact the healthdirect Video Call team if you have any questions.

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