Extension of healthdirect Video Call COVID-19 GP Program and PHN Exemplar Program to 30 June 2026

July 2, 2025

The Department of Health, Disability and Ageing has extended the healthdirect Video Call COVID-19 GP Program and the healthdirect Video Call Exemplar Program to 30 June 2026. 

GP Program

  • We encourage GPs to continue using this secure video consulting platform which has been purpose-built for primary care settings, in line with the changes to the telehealth MBS items.
  • For GPs in private practice wanting to use the service, please register your practice. For GPs in ACCHOs wanting to use the service, please register for access.
  • RACGP/ACCCRM CPD accredited training in healthdirect Video Call is available for your practice – please register here for essential training.
  • A Bulk Billing Consent application is now available in healthdirect Video Call to use online.

Exemplar Program

  • This program provides access for Allied Health and Aged Care, including Residential Aged Care Facilities. Please visit this page to see how others are using Video Call. 
  • For health services wanting to start using Video Call, please register your interest.
  • Please contact the healthdirect Video Call team if you have any questions.

Latest news

May 6, 2026
The First Peoples’ Healing Program is a free, monthly group program funded by SEMPHN and delivered by Windana, designed to create a safe space for First Nations carers supporting a loved one affected by alcohol, other drugs or mental health challenges.
May 4, 2026
New community resource kit providing ready-to-share information on the recent changes to bulk billing and how to find your nearest bulk billing practice.
May 4, 2026
New statewide referral criteria for 12 children’s orthopaedics conditions came into effect on 20 April 2026 in all Victorian public hospitals. The children’s orthopaedics suite joins 20 suites of specialist referral criteria already in existence across Victoria.