Mental Health & Better Access Quality Improvement Activation Series

June 1, 2026

Primary Health Networks (PHNs) and the National MyMedicare PHN Implementation Program have developed this Mental Health Quality Improvement (QI) Activation Series to guide general practices in using practice data to organise and proactively deliver care for populations of their patients with a mental health condition. 

The Activation Series consists of the following activities: 

  1. Data Cleansing for Mental Health
  2. Patients with a mental health diagnosis without a mental health treatment plan
  3. Patients on medication indicated in Mental Health without a Mental Health diagnosis
  4. Patients with a mental health treatment plan that have not visited the practice in 6 months
  5. Patients with a current diagnosis of mental health that require phone and video telehealth (e.g. High risk mental health patients with a Mental Health Treatment Plan)
  6. Patients with a mental health and chronic disease diagnosis requiring MyMedicare registration guidance.

Each activity includes:

  1. Step-by-step instructions for using practice software to search and identify relevant data, and links to practice software or data cleansing support materials 
  2. Sample audit worksheets to record your data results 

We encourage you to use the Model for Improvement and Plan-Do-Study-Act templates for your practice to set clear goals, timelines, and plan actions with your practice team. 

The Activation Series will be released in stages to ensure practices are not overwhelmed, making the information easier to absorb and apply.

Stay tuned for more information.

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