Narre Warren PPCC provides free urgent, immediate care

April 3, 2023

The Narre Warren Priority Primary Care Centre (PPCC) provides free, immediate treatment and care for patients experiencing non-life-threatening injuries or illnesses such as mild infections, sprains, broken bones, injuries, and minor burns. The PPCC also offers pathology and imaging services.

What's it like to visit a PPCC?

Narre Warren PPCC is supported by highly skilled independent doctors and nurses, utilising excellent treatment and procedure room facilities.

George* visited a busy Emergency Department (ED) as a patient after sustaining an injury to his hand. On arrival at the ED, he was advised the wait time was 13+ hours, but there was an alternative service at the Narre Warren PPCC. At the PPCC, George was quickly assessed and treated by a nurse and doctor, had an ultrasound, had pieces of wood removed from his hand via a small incision, which was sutured and dressed before he received tetanus. A discharge letter was shared with his regular GP, and George could return to work and run his business.

The Narre Warren PPCC works in partnership with Casey Emergency Department and is supported by SEMPHN.

Narre Warren Priority Primary Care Centre

Where: 60 Victor Crescent, Narre Warren
Walk-ins: Available 
Bookings:
9771 2020 or book online
Cost: Free

Learn more about Narre Warren PPCC

As of November 2024, Primary Care Clinics have been re-branded as Medicare Urgent Care Clinics (UCCs). Medicare Urgent Care Clinics are commissioned by Primary Health Networks with funding from the Australian Government.

Latest news

August 8, 2025
South Eastern Melbourne Primary Health Network (SEMPHN) will soon seek to commission general practice providers to establish four new Medicare Urgent Care Clinics servicing residents in and around the following Local Government Areas (LGAs) and locations: Bayside Stonnington - with a focus on the eastern area and bordering suburbs Mornington Peninsula - with a focus on Hastings Cardinia - with a focus on Pakenham  Please note: locations are subject to change. The upcoming Request for Tender (RfT) will outline the final eligible locations. This tender opportunity is part of the Commonwealth Department of Health, Disability and Ageing's commitment to expand UCCs across the country, opening 50 new clinics nationwide, including 12 in Victoria. SEMPHN expects to open a RfT in mid-late August 2025. Background information Medicare Urgent Care Clinics (UCCs) reduce demand on hospital emergency departments by providing a primary care service for urgent conditions that do not require an emergency response. UCCs are GP-led services that increase access to primary care, providing treatment to people with conditions such as mild infections, sprains, broken bones and minor burns. They also offer pathology and imaging services. UCCs are expected to be open for 14 hours a day, 7 days a week (including public holidays), and are free for people of all ages (with or without a Medicare card). Visit health.gov.au and refer to the Medicare UCC Operational Guidance for more information. Eligibility requirements Detailed eligibility criteria will be available in the RfT documentation. Tender documentation and process SEMPHN will use eProcure as its portal for this RfT opportunity. To apply, interested providers must be registered for eProcure. Once registered, you will receive email notifications when the tender is published. Additionally, we publish a commissioning newsletter that shares tender opportunities and announcements. You can sign up to receive SEMaphore here . Communication and enquiries Once the RfT opens, interested parties will be able to submit questions via eProcure .The team is currently unable to answer any questions about this opportunity. We look forward to sharing more details about this exciting opportunity in the coming weeks and expanding these critically important services within the south east Melbourne region.
July 31, 2025
New data and insights to inform health service planning for south east Melbourne are now available in the latest South Eastern Melbourne Primary Health Network (SEMPHN) health needs assessment.
July 30, 2025
South Eastern Melbourne Primary Health Network (SEMPHN) is pleased to announce the successful applicants of the General Practice Multidisciplinary Teams (MDT) initiative.