Digital Health

Digital Health team contact details

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My Health Record

Our Health Vital IT resource has a number of articles to help you with My Health Record, including:


Nellie® is an automated SMS-based persona for promoting patient self-care. Nellie is being implemented in general practices across South Eastern Melbourne. Read more on our Nellie webpage.


Practice data equals practice insight

POLAR stands for Population Level Analysis & Reporting for General Practice. POLAR software is useful for insight and planning across clinical and business and accreditation, and is provided free for general practices of all sizes within our SEMPHN catchment.

Our POLAR webpage offers a range of information, documents and resources aimed at self-learning by general practices.

Health Vital IT

Need help with getting the most out of IT for your business or setting up for digital health? Try our Health Vital IT resource. It has short articles with useful information about a wide variety of topics, including HPOS, protecting your information from online threatschoosing software, training staff, and backing up. You can also take a quiz to assess your current capability and see articles that guide you to the next level. 


See our telehealth page.

Remote Support

When asked by our team, click the button below to download the TeamViewer Remote Support application.

Teamviewer logo digitalhealth

Quality Improvement

Good patient safety and care is based on continuous quality improvement. A key part of quality improvement is using data, so you can measure changes.

Read more about quality improvement and the Practive Incentive Payment (PIP QI) here


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Funding Opportunities

Tenders, Quotes & Expression of Interest Portal

If you’re interested in applying for funding opportunities, register your interest on SEMPHN's eProcure page. Once you register, you’ll receive information as it’s released.


Contact Information

Need help?

For General Practice support, please call 1300 331 981 (option 2) or email

Looking for staff? A job?

Check-out our local primary health jobs page.

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