The manner of the alleged offending means some children may be recommended for screening for infectious diseases. The Victorian Department of Health, in partnership with Victoria Police, is directly contacting families who may have been affected with further information.

Go to this Victorian Government page for key information.

Families may contact general practices and Urgent Care Clinics for advice, testing and support.

Testing and reporting information

Please refer to the following resources for an overview of the testing requirements and guidance, including the provision of results and supports available for children and families. 

• Fact sheet for GPs and Urgent Care Clinics – outlines testing requirements and how to provide results
• Mandatory reporting requirements – what professionals need to know in the current circumstances

Support for children and families

A dedicated helpline is available to provide information and help families book free testing:

• Helpline: 1800 791 24
• Open 7 days a week, from 8 am – 9 pm weekdays and 8 am – 5 pm weekends
• Families are encouraged to first check the list of affected centres before calling.

Trauma and recovery support is also available through:

• Better Health Channel – trauma response and recovery
• Department of Families, Fairness and Housing

Mental Health support

Our Access & Referral team provides up-to-date access, information and support regarding mental health supports available in our region.

Other available services include:

• Beyond Blue – providing mental health information and support  
• Partners in Wellbeing – provides free support and advice to improve mental health and wellbeing

Support for health professionals

Resources to support your wellbeing and your team include:

• RACGP GP Support Program – counselling for GPs available on 1300 361 008
• Nursing and Midwifery Health Program Victoria –  free and confidential assistance available on (03) 9415 7551
• Hand-n-Hand – free peer support for all healthcare workers
• Wellbeing in the workplace (.pdf) – from the National Centre for Action on Child Sexual Abuse
• Department of Health & RACGP Victoria Webinar: childcare centre health response – webinar recorded on 3 July 2025.

Need help or have questions?

SEMPHN’s Provider Support Team is here to assist. Contact us at providersupport@semphn.org.au.