The General Practice in Aged Care Incentive (GP ACI) commenced on 1 July 2024, with eligibility for the first quarter (July – September 2024) assessed and paid in October 2024.

Some GP ACI-registered practices and their GPs did not receive the quarter-one payment because their MyMedicare-registered patients were not properly registered for GP ACI in the Organisation Register.

For a limited time, the Department of Health and Aged Care is allowing practices that were registered for GP ACI to backdate the GP ACI registration of their MyMedicare-registered patients. This will allow re-assessment of eligible services delivered from July to December 2024.

Practices must backdate the GP ACI registration date for any MyMedicare-registered patients impacted by this error by 31 March 2025.

Detailed instructions for backdating are available here.

Eligibility criteria 

Your practice and GPs may be eligible for GP ACI payments for this period if the servicing requirements in the GP ACI guidelines were met. Specifically, your patient/s must have received:

• two eligible regular services, each in a separate calendar month, and
• at least one of the regular visits was by the Responsible Provider.

GP ACI registration dates can be backdated for patients who:

• were registered for MyMedicare but were not registered correctly for GP ACI, or
• were registered for MyMedicare and GP ACI but the date was after the eligible services were delivered by the Responsible Provider.

You can only select a date for your patient’s GP ACI registration if the following were also in place on that date:

• The practice was registered for GP ACI
• The provider being selected as the Responsible Provider was linked to your practice in the Organisation Register
• The patient was registered with your practice for MyMedicare
• GP ACI had commenced (1 July 2024).

Further information

Some requests for a Review of Decision (RoD) have been received by Services Australia, which will be impacted by this change. Any submitted RoD will be addressed individually, following the guidance provided in this communication.

For more information about MyMedicare incentives, including GP ACI payment requirements, please see health.gov.au/mymedicare. If you have any questions, you can:

• Call Services Australia on 13 21 50 (select option 2) (call charges may apply), or
• Email mymedicare@servicesaustralia.gov.au (please be aware that there may be risks with sending personal information through unsecured networks or email channels).